2016-2017 Year-in- Review: Vision Liaison Portfolio

By: Julie Sobowale


2016-2017 Year-in- Review: Vision Liaison Portfolio
By Lauza Saulnier

Strategic Plan 2015-2020

On a semi-annual basis, the provincial branches, the Affiliated Boards, and the committees report to the CSHP Board on how their objectives and actions are integrated within the corporate strategic priorities and have progressed to date. The CSHP balanced scorecard 2015–2020, available at https://www.cshp.ca/whats-our-vision, highlights CSHP’s key performance indicators and the progress made towards achieving the organizational goals.

At the Mid-term Board Meeting held in Ottawa on April 8-9, 2017, the CSHP Board reviewed the performance measures of the 2015-2018 strategic plan. The Board recognized that, after only a year and a half into the strategic plan cycle, limited data was available to assess overall progress and achievement of the strategic goals. As a result, the Board approved a motion to extend the term of the CSHP strategic plan from 2015-2018 to 2015-2020. This extension will provide the Society with additional time to fulfil its strategic goals.

Excellence in Hospital Pharmacy Program                                                                                    Program Coordinator: Laurie Mitchell


The Excellence in Hospital Pharmacy Program—a single, engaging initiative that will focus members’ efforts on improving patient health outcomes—was officially launched at the 2017 Professional Practice Conference (PPC) in February.

Monthly meetings of the Steering Committee and the 3 working groups (Planning, Implementation, Communications) are organized by Laurie Mitchell, Program Coordinator.

Detailed work plans for years 2 and 3 are currently being developed and implemented. Members will see information about this program on our website at https://www.cshp.ca/excellence.

  • Priority themes for the Excellence Program were created (Patient engagement/Patient centredness; Effective communication and Collaborative practice; Best practice) and comprise six principles and attendant measures of performance.
  • Patient and member-reported surveys were developed to collect baseline performance measures as well as help define needed membership tools and resources. The survey was administered in the fall 2017.
  • A communications plan—including an Excellence webpage, social media content, a one-page marketing tool for members, patient videos and a patient-targeted communications piece—is being carried out.
  • Tools and training resources for membership are under development.
  • As part of continuous quality improvement, the infrastructure to support the Excellence in Hospital Pharmacy Program was revisited at the completion of the first year to enhance efficiencies and Steering Committee members’ contributions and experiences. Changes to the terms of reference were made based on the identified opportunities.

Pharmacy Specialty Network Coordinating Committee                                                             Chair: Lauza Saulnier

The Pharmacy Specialty Network (PSN) chairs remain a very active group of volunteers in support of the CSHP strategic goal “to have 50% of members registered in at least one Pharmacy Specialty Network”.

Priorities in the PSN project plan include improving communication to members and informing non-members of the value of PSNs as a member benefit. Significant efforts have focused on the implementation of the new CSHP website and the replacement of the online community platform to sustain the PSNs.

This past year marked the successful creation of a new PSN: Medication Distribution PSN. The name of the Aboriginal Health PSN was changed to Indigenous Health PSN.

The PSN Chairs identified topics and speakers for PSN sessions at PPC 2018 in collaboration with the Educational Services Committee. The Chair of the Educational Services Committee met with members of the PSN Coordinating Committee to seek feedback on a new format for PSN sessions.

Educational Services Committee                                                                                                              Chair: Elaine Chong

Among its many objectives, the Educational Services Committee members continue to ensure that the PPC program is balanced, incorporating topics on clinical therapeutics, innovative roles, education, research/program evaluation, leadership, and practice domains.

The Committee continues to work in close collaboration with the Research Committee to conduct facilitated poster sessions at PPC and with the Awards Committee to highlight winners and the awards program in general.

Committee members work in concert with the CSHP staff to provide input on the strategic redesign of PPC and to develop educational programming that aligns with the proposed changes.