The CSHP office, located in Ottawa, Ontario, is responsible for conducting the business and affairs of CSHP. It is an information and resource centre and provides continuity for the business of the Society. The office serves as a liaison with other associations and government. It is responsible for organizing and coordinating national Society meetings, activities and programs. The staff do not set policy, but act as administrators of policy as established by the Board. 


Chief Executive Officer
Jody Ciufo

Jody Ciufo is the CEO of the Canadian Society of Hospital Pharmacists, a national voluntary association that works toward the best possible patient care through the advancement of safe, effective medication use in hospitals and beyond. A veteran of national volunteer-led associations, Jody has led the Royal Architectural Institute of Canada, the Canadian Housing and Renewal Association, the Canadian Federation for Humanities and Social Sciences and spent her career in the not-for-profit world. 

Jody is committed to work that serves the public good and drives systemic change across the country, especially as it relates to social justice and equity issues. She was a founding Board Member and inaugural Chair of A Way Home Canada: A National Coalition to End Youth Homelessness and currently serves as a Trustee on the CSHP Foundation. 

Jody holds a B.A. Honours in English Literature (Carleton) and an MBA (Ottawa).

Programs and committee-liaison responsibilities:
National Office Executive and the Board
Representative for CSHP
Hospital Pharmacy in Canada Survey Board (HPC) 

(613) 736-9733 ext. 225
(613) 912-4101


CSHP Foundation Administration
Rosemary Pantalone

Provides administrative support to CSHP’s Research and Education Foundation.

Programs and committee-liaison responsibilities:
CSHP Foundation Board and its sub-committees

(613) 736-9733 ext. 230
(613) 912-4103



Chief Pharmacy Officer
Rita Dhami

Oversees and provides leadership to the professional practice team. Responsible for the development of CSHP’s suite of professional resources, policy positions, continuing education, best practices, consultations, research and knowledge translation. 

Programs and committee-liaison responsibilities:
Pharmacy Specialty Networks (PSNs)
Canadian Pharmacy Residency Board (CPRB)
Professional Practice Conference (PPC) 




Director of Finance

Cathi Yabsley

Provides financial and business advisory services, including but not limited to: monitoring financial reporting systems, accounting policies and procedures, payroll processing and investment activities. Assists with the planning and coordination of the year-end audits, including corporate tax filings. Makes recommendations for changes to the Executive Director and Operations Manager regarding financial policies and procedures, information system, budget and audit planning processes, payroll, other financial control functions, and finance human resources.

Programs and committees-liaison responsibilities:
Finance and Audit Committee

(613) 736-9733 ext. 102
(613) 699-7770



Professional Practice Specialist
Kiet-Nghi Cao

Supports the Chief Pharmacy Officer and rest of the professional practice team. Contributes to the development of CSHP’s suite of professional resources, policy positions, continuing education, best practices, consultations, research and knowledge translation.

Programs and committee-liaison responsibilities:
CSHP Education and Development Committee 

(613) 736-9733 ext. 234
(613) 909-9960



Marketing and Communications Manager
Peter Zerbin

Oversight of the Society's website, communications plans, social media, and other marketing assets. Recommends, develops, and executes communications plans.

Programs and committee-liason responsibilities:
Pharmacy Appreciation Month (PAM)
Conference Sponsorship
Display Advertising

(613) 736-9733 ext. 235
(613) 912-4107



Membership & Awards Administrator
Robyn Rockwell

Provides administrative support to the general membership, the Membership Committee, and the National Awards Committee.

Programs and committee-liaison responsibilities:

(613) 736-9733 ext. 222
(613) 909-9964



Finance Administrator
Anna Dudek

Provides bookkeeping services to the CSHP National office and CSHP Foundation. Records the organization's business transactions and retains all accounting records.

Programs and committee-liaison responsibilities:
Finance & Audit

(613) 736-9733 ext. 223
(613) 912-4106



General Program Administrator
Pamela Saunders

Provides clerical support to the CSHP national office staff and administrative support to the Fellows Recognition Committee.

Programs and committee liaison responsibilities:
Fellows Recognition Professional Practice
Conference (National and Branch)

(613) 736-9733 ext. 224
(613) 736-5660



Ontario Branch & Advocacy Executive Assistant
Anne Stacey

Provides administrative support and services to the CSHP Ontario Branch (OB) and the Advocacy Committee.

Programs and committee-liaison responsibilities:
Ontario Branch Board

(613) 736-9733 ext. 232
(613) 909-9968



Corporate Coordinator
Hira Tauqeer  

Manages corporate operations for CSHP Board and committee meetings, the Hospital Pharmacy in Canada Survey. Liaises with CJHP, sponsors, partners, funders, and suppliers. Supports CSHP’s Chief Executive Officer. 

(613) 736-9733 ext. 228
(613) 909-9955



Digital Content Specialist
Lauren Hollis

Provides communications support by writing and publishing Society news, reports, social media posts, and other content. Creates digital assets for campaigns and programs.

(613) 736-9733 ext. 237
(613) 912-4108