Retail Pharmacy Manager, Hamilton Health Sciences 




Retail Pharmacy Manager, Hamilton Health Sciences 


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Retail Pharmacy Manager

Regular Full Time
Requisition #105799

Unit Summary
HHS Retail Pharmacies are accredited pharmacies located in our McMaster, Hamilton General and Juravinski Cancer Centre locations. Our primary services are similar to a fast-paced community operation, with a heavy emphasis on patient counseling, extemporaneous compounding, investigational and EAP drug dispensing and aseptic work.

Position Summary
Reporting to the Director, Pharmacy Services, the Retail Pharmacy Manager is accountable for:

  • Managing and facilitating the day-to-day operational issues related to staffing, service delivery, and practice standardization for the 3 HHS Retail Pharmacies; promoting a service orientated philosophy and working to ensure that our customer's needs are being met in a timely, responsive and efficacious manner. 
  • Actively participating in the annual budget construction, ongoing budget management/strategies and retail service promotion 
  • The development, initiation and maintenance plans for facilities, equipment and resources related to retail pharmacy activities 
  • Collaborating with the Director and Pharmacy Leadership team to implement the service’s strategic direction and to develop and implement annual objectives and strategic plan for Retail Services 
  • Developing and implementing processes to measure and evaluate the quality of service and promoting an environment that supports excellence, continuous learning and research. 
  • Direct oversight of human resource requirements associated with Retail Services and the Drug Access Facilitators 

The Retail Manager must demonstrate excellent leadership, communication and problem solving skills to facilitate an excellent patient experience, strong partnerships with medical and hospital staff, and maintain high standards of medication delivery services.

Schedule Work Hours
Monday to Friday; days


  1.   Current licensure or eligibility for licensure in the Ontario College of Pharmacist. 
  2. Bachelor of Science in Pharmacy or PharmD. 
  3. Experience in Retail Pharmacy. 
  4. Demonstrated leadership ability
  5. Evidence of commitment to continuous education 
  6. Demonstrated excellence in communication, team building and the ability to initiate and model positive change 
  7. Ability to work in an integrated, multidisciplinary medical environment. 
  8. Current membership in the Ontario Pharmacist Association preferred. 
  9. Expertise with KROLL software is preferred. 
  10. Three years of recent relevant management/supervisory experience in Pharmacy preferred. 

As a condition of employment, you are required to submit proof of full COVID-19 vaccination to Employee Health Services.

$52.93 to $67.86 

Please apply via and search for Requisition #105799
Proficiency in both Official Languages would be an asset.
Hamilton Health Sciences is an equal opportunity employer.
Deadline: July 2, 2023


Click here to apply