We're hiring! Engagement Specialist - FT

April 06, 2022

Position Summary 

This position is an integral part of the Marketing and Communications team of the Canadian Society of Hospital Pharmacists. The Engagement Specialist is responsible for implementing growth and promotion strategies by writing a variety of content such as the Annual Report, magazine profile pieces, newsletter and website content, and other small pieces as needed; doing basic layout and graphic design for various materials; writing social media posts and tracking campaign metrics; and supporting membership, advocacy and professional practice outreach.   

 CSHP is the national voluntary organization of pharmacists committed to patient care through the advancement of safe, effective medication use in hospitals and other collaborative healthcare settings. CSHP supports its members through advocacy, education, information sharing, promotion of best practices, facilitation of research, and recognition of excellence. 

In the role of Engagement Specialist, you’ll have a decisive hand in building content designed to drive engagement. You are creative, proactive, observant, well-organized and thrive in a fast-paced environment. You must be a skilled writer who has a knack for storytelling and can customize messaging for different audiences and platforms. You are comfortable with professional social media interactions. You have been personally responsible for assembling and reporting on multi-wave campaigns. 


  • Write for core publications such as member email content, Annual Report, and executive speeches 

  • Compose and send email newsletters 

  • Support content sourcing and creation for annual publications 

  • Create concise, eye-catching content consistent with the CSHP brand 

  • Collect audio-visual/testimonial content 

  • Apply visuals for social media, website, and email updates 

  • Write posts, share, and reply on social media 

  • Participate in the planning and execution of virtual events such as conferences, webinars, and educational program sessions 

  • Design communications tools such as presentations, reports, and volunteer updates 

  • Track and analyze digital channel analytics 

  • Keep CSHP.ca pages current and accurate 


  • University degree in Communications, English, Marketing or equivalent 

Skills and Experience  

  • Minimum two years’ experience with creating, writing, and editing in an office/team setting 

  • Good interpersonal skills and communication with all levels of management 

  • Able to manage tight deadlines and turnaround 

  • High attention to detail 

  • Excellent written communication skills and knowledge on how to converse, write, and edit for digital platforms 

  • Multi-channel campaign coordination 

  • Experience in website, email, and social media content publishing 

  • Experience resizing graphics and manipulating templates without compromising image quality 

  • Fluency in both official languages an asset 

  • Have you written pieces while being mindful of flow, readability, and sentence variety? We’d love to see them! 

Compensation and Benefits 

  • $45,000 per annum, plus comprehensive health and dental benefits, employee assistance program, matched RRSP contributions, and three weeks of vacation time. 

Location and travel

  • The position can be housed in the CSHP National Office in Ottawa or staffed remotely. 

  • Occasional travel within Canada is required. 


Please send a cover letter and c.v. to Peter Zerbin, Manager of Marketing and Communications, pzerbin@cshp.ca by May 2, 2022.