Corporate Pharmacy, Clinical Manager

Corporate Pharmacy, Clinical Manager, Career Opportunity Available with William Osler Health System

Date Posted:


POSITION:  Non Union
Corporate Pharmacy, Clinical Manager – One (1)

N. Pharmacy -  Brampton Civic Hospital


HOURS: Currently, (Subject to change in accordance with operational requirements)

The Corporate Pharmacy Clinical Manager for Pharmacy Services is responsible for the managerial oversight of pharmacy clinical services for all hospitals sites at Osler.  This role includes, but is not limited to managing and overseeing clinical services and supports, department communications, human resource management, orientation, training and staff development, and policy and procedure development and implementation. The activities of this individual must facilitate the integration of systematic change that positively impacts the achievement of excellence in the provision of pharmaceutical care of patients.

William Osler Health System is Ontario's largest community hospital serving the diverse and growing communities of Etobicoke, Brampton and surrounding regions of the Central West Local Health Integration Network.   As a regional referral centre, Osler provides programs and services to nearly one million area residents. Incorporated in 1998, Osler has three unique sites, each providing a wide range of services:

  • Brampton Civic Hospital provides Osler's most complex and seriously ill or injured patients through a mix of inpatient and outpatient services.
  • Etobicoke General Hospital is a traditional community hospital that provides all aspects of care from emergency care to surgery and specialist visits.
  • Peel Memorial Centre for Integrated Health and Wellness, targeted to open in 2016, will provide urgent and emergency care; day surgery and specialty clinics; and focus on helping individuals with chronic conditions manage their disease better.


Working in close collaboration with other members of the management team across the sites, the Pharmacy Clinical Manager develops and implements the delivery of efficient, safe and high quality clinical pharmacy services.  They will ensure that these services reflect evidence-based, outcome-oriented best practices, a collaborative approach to patient-focused care within the profession and that practice meets standards of care and the needs of the patient. 


The pharmacy clinical managers is accountable for the following:

  • Ensures the development of profession specific strategic goals and objectives related to patient-focused care, education and other professional issues
  • Develops documentation standards and implements processes to ensure pharmacists comply with the standards
  • To manage the staffing, recruitment, development and performance of pharmacists
  • To coach and develop teams.  Motivate individuals to optimize performance to maximize scope of practice
  • Oversees the pharmacy residency, pharmacy students and pharmacy co-op programs and implements strategies to ensure a meaningful student experience
  • Promotes the advancement of the profession internally and externally
  • Develops and leads the clinical pharmacist staff meeting agendas
  • Acts as a professional liaison and a resource for medical staff, nursing staff, allied health professionals and discipline staff
  • Participates in quality improvement and workload measurement activities by conducting audits, tracking indicators and workload statistics, assisting with tool development as needed and providing discipline productivity benchmarks
  • To work effectively with others on the management team to accomplish organizational goals and identify/resolve problems at the department level
  • To ensure that standards of practice are being met and regulations followed as per the Ontario College of Pharmacists, Accreditation Canada standards, the Canadian Society of Hospital Pharmacists Standards of Practice and any other regulatory bodies
  • Supports the leading edge, safe, effective and efficient drug distribution system in accordance with best medication management practices
  • To ensure the regular review and updating of policies and procedures
  • To monitor and respond in a timely manner to quality, safety, risk and other performance/outcome indicators
  • To take responsibility for departmental quality improvement initiatives and risk reduction strategies in conjunction with other pharmacy managers
  • To be actively involved in department and/or hospital committees and/or task forces as assigned
  • To influence and motivate staff through transformational leadership and encourage effective relationships among the inter professional teams, regional program partners and stakeholders
  • To work in partnership with physicians and other providers across the system to address priorities of the program
  • To collaborate with the Director for Service Excellence to optimize patient experience with services provided by the program and through collaboration with the corporate leadership team to optimize the integration of care delivery and patient flow within Osler and with external partners
  • To participate and assist with the development and implementation of Pharmacy & Therapeutics Committee initiatives
  • To ensure compliance with workplace safety requirements

The successful candidate will possess the following qualifications:

  • Must be eligible for licensure in Ontario with the Ontario College of Pharmacists (Part A)
  • Post-graduate degree in management or clinical pharmacy practice an asset
  • Hospital Pharmacy Residency program certification would be an asset
  • Minimum 2-3 years recent related progressive leadership  in acute care setting
  • Collaborates and builds capacity across the organization, develops positive internal and external relationships in an atmosphere of trust, with strong conflict resolution and critical thinking skills
  • Impact and influence to inspire large numbers of staff through effective communication skills
  • Organizational awareness and the ability to encourage diversity
  • Results orientation with a strong commitment to innovation and ongoing process improvement
  • Service and quality orientation that anticipates customer and stakeholder needs
  • Developing others
  • Holding self and others accountable
  • Established reputation for utilizing a consultative, collaborative style of leadership and for pushing the status quo and helping others to recognize the need for change
  • Business acumen (strong financial and human resource management)
  • Planning, coordination and execution of services and large-scale initiatives across a corporation
  • Development of effective business plans and project proposals
  • Ability to travel between hospital sites.



* In order to be considered for this position, you must include a current resume with your on-line application.

** Only those applicants selected for interviews will be contacted **

Please apply online at